Privacy Policy
The purpose of this Policy is to inform you and explain in all transparency:
• why and how www.paulahidalgosanchis.com collects, processes and stores your personal data.
• what its role as “controller” of your personal data involves.
• what your rights and our obligations are in relation to this processing.
Definitions
For purposes of this Policy, the following definitions shall apply:
“personal data” means any information relating to an identified or identifiable natural person2; “processing” shall mean any operation or set of
operations that is performed upon personal data or sets of personal data, whether or not by automatic means, such as collection, recording, organization, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, blocking, erasure or destruction and the verb “to process” shall be construed accordingly; and “processor” means a natural or legal person which processes personal data on behalf of the controller. www.paulahidalgosanchis.com’s processors may be subsidiaries, affiliates or third-party suppliers and service providers. In all cases, Www.paulahidalgosanchis.com will conclude a data processing agreement with its processor to ensure your personal data is processed in accordance with the GDPR.
Information Collection
Method of collection
When you browse the Website, some personal data is collected simply as a result of your browsing. Some functions of our Website, however, may request that you voluntarily supply www.paulahidalgosanchis.com with additional personal data.
Categories of personal data collected
We collect the following information from website visitors:
• your IP address.
• the domain of your internet service provider.
• the type and version of your browser, your operating system and platform.
• information regarding the pages visited, the information researched, the time spent on the Website and other
statistics.
• information regarding your habits and preferences.
If you wish to have access to or benefit from certain features of our Website, we may also request you to provide the following additional information:
• basic identification information (such as your name, post/email address and phone number).
• content of contact forms you complete via the Website.
• login details.
• other information relevant to any survey that we may run in relation to your use of the Website.
Consequences of a refusal to provide personal data
You are not subject to any legal obligation to provide Www.paulahidalgosanchis.com with your personal data. Please note however that, in certain circumstances, your refusal to provide personal data or to accept cookies or browser setting may affect your browsing experience and prevent you from using certain features on our Website.
Therefore, whenever personal data is collected (e.g. in forms), we will indicate whether the provision of such data is mandatory (e.g. with an asterisk) and the consequences of a refusal to provide the requested data.
Cookies and other similar technology
Our Website may use “cookies” or “web beacons.” A “cookie” is a text file which may be placed on your computer, device or system when
visiting our Website. Cookies allow www.paulahidalgosanchis.com to better serve visitors to the Website by offering a tailored experience. It contains information that is collected from your device and sent back to the Website on each subsequent visit to remember your actions and preferences over time. The information collected does not contain your name, address, telephone number or
email address.
Security
Taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of processing as well as the risk of varying likelihood and severity for the rights and freedoms of natural persons, www.paulahidalgosanchis.com takes appropriate precautions to protect personal data in its possession from loss, misuse and unauthorized access, disclosure, alteration and destruction, and to respond to the misuse, loss or unauthorized use of such personal data.
Information
www.paulahidalgosanchis.com collects may be stored on third party data storage systems (see section “Third-Party Recipients” below). In those instances, Www.paulahidalgosanchis.com also requires those third parties to employ security practices and systems to ensure the security of the information.
Purposes and legal basis of the processing
Purposes of the processing
www.paulahidalgosanchis.com use the personal data you give to Www.paulahidalgosanchis.com for the following
purposes:
• User registration and management (such as account management and answering of questions).
• Processing, recording, and tracking of your purchases, payments, returns, warranty or rebates.
• Ordering products or services.
• Measuring the usage of our Website (including preparation of usage statistics).
• Periodically sending promotional emails about our products, special offers and information which you or the
company for which you work may find interesting, using the email address you provided (if any).
• Inviting your participation in online surveys.
• Requesting feedback on products and services.
• Improving our Website.
• Communicating with you in response to a request received from you.
Online tire warranty registration information provided by you will not be used for
marketing purposes.
Legal basis of the processing
We are not allowed to process personal data if we do not have a valid legal ground.
Therefore, we will only process personal data if:
• we have obtained your prior consent.
• the processing is necessary to perform our contractual obligations towards you or to take pre-contractual
steps at your request.
• the processing is necessary to comply with our legal or regulatory obligations (e.g. tax or accounting
requirements).
• the processing is necessary for the legitimate interests of www.paulahidalgosanchis.com and does not unduly affect
your interests or fundamental rights and freedoms. Please note that, when processing your personal data on this basis, we always seek to maintain a balance between our legitimate interest and your privacy.
Examples of such ‘legitimate interests’ are:
• to benefit from cost-effective services (e.g. we may decide to use certain platforms offered by external
suppliers to process data).
• to offer our products and services to our customers or prospective customers.
• to better manage and administer the relationships with our customers and their data.
• to improve the quality of services to our customers by taking into account their preferences in terms of means of
communication (phone, e-mail, etc.) and frequency.
• to measure our customers’ interest in www.paulahidalgosanchis.com products and gain a better understanding of
customer interaction with the marketing emails, including by performing statistical and other research and analysis of data with respect to the status of the emails (not delivered, delivered, opened).
• to enable www.paulahidalgosanchis.com to offer advertising and offers tailored to its
customers so that www.paulahidalgosanchis.com can market its products better.
• to sell any part of our business or its assets or if substantially all of our assets are acquired by a third party,
in which case personal data could form part of one of the assets we sell.
• to prevent fraud or criminal activity, misuses of our products or services as well as the security of our IT
systems, architecture and networks.
• to meet our corporate and social responsibility objectives.
Third-party recipients
We may transfer personal data to our members of personnel (to the extent they need it to perform their tasks) and other companies of www.paulahidalgosanchis.com group. Such other group companies will either act as another controller (in which case you will be separately informed about this processing) or only process personal data on behalf and upon request of the controller (thereby acting as a processor).
In addition, we may also transfer your personal data to third party processors outside www.paulahidalgosanchis.com group to complete the purposes listed above, to the extent they need it to carry out the instructions we have given to them.
Such third-party processors include:
• our (IT) service providers, cloud service providers and database providers.
• our consultants, suppliers and service providers which assist Www.paulahidalgosanchis.com in promoting and marketing its products and services; store and analyze the personal data; conduct user and consumer ratings, reviews and surveys; communicate with you on
www.paulahidalgosanchis.com’s behalf; and process and fulfil transactions, including tire purchases and installations and/or other vehicle services; and as otherwise necessary to provide promotional communications or services to Website users and customers.
Your personal data may also be disclosed to:
• any third party to whom we transfer any of our rights or obligations under a relevant agreement.
• any national and/or international regulatory, enforcement or exchange body or court where we are required to do so by applicable law or regulation or at their request.
• any central or local government department and other statutory or public bodies.
Any information provided by users through the online tire warranty registration form available on this Website will not be shared with any third party other than as provided by law.
Cross border data transfers
The personal data transferred within or outside Www.paulahidalgosanchis.com, may also be processed in a country outside the European Economic Area, which includes the EU Member States, Iceland, Liechtenstein and Norway”>If your personal data is transferred outside the EEA, we will enter into EU standard contractual clauses approved by the European Commission prior to such transfer to ensure the required level of protection for the transferred personal data. You may request additional information in this respect and obtain a copy of the relevant safeguard put in place by exercising your rights as set out below (see section “Your rights”).Data retention
Www.paulahidalgosanchis.com will only retain your personal data for [a period of 3 months after [your last visit of our Website].
However, if individuals wish to have their personal data removed from our databases before such time, they can make a request thereto as described below.
Your rights
You have a right of access to your personal data as processed by Www.paulahidalgosanchis.com under this Policy. If you believe that any
information we hold about you is incorrect or incomplete, you may also request the correction thereof. Www.paulahidalgosanchis.com will promptly correct any such information.
You also have the right to:
• request the erasure of your personal data.
• request the restriction of the processing of your personal data.
• withdraw your consent where Www.paulahidalgosanchis.com obtained your consent to process personal data
(without this withdrawal affecting the lawfulness of processing prior to the withdrawal).
• object to the processing of your personal data for direct marketing purposes.
• object to the processing of your personal data for other purposes in certain cases where Www.paulahidalgosanchis.com processes your personal data on another legal basis than your consent, and www.paulahidalgosanchis.com will honour such requests, withdrawal or objection as required under the applicable data protection rules.
In addition, you also have the right to data portability. This is the right to obtain the personal data you have provided to Www.paulahidalgosanchis.com in a structured, commonly used and machine-readable format and to request the transmission of such personal data to a third party, without hindrance from www.paulahidalgosanchis.com and subject to your own confidentiality obligations.
To exercise the above rights, please send an email to info@paulahidalgosanchis.com, with a recto-verso scan/copy of your identity card or passport for identification purpose.
If you do not want to receive email or other communications from www.paulahidalgosanchis.com, please adjust your communications preferences by sending an email to info@paulahidalgosanchis.com. www.paulahidalgosanchis.com will address all requests to remove names from any postal mail or email lists in compliance with applicable data protection laws.
If you have any questions or are not satisfied with how www.paulahidalgosanchis.com processes your personal data, please let us know by sending a message to contact@paulahidalgosanchis.com. We will examine your question of complaint and get back to you as soon as possible.
You also always have the right to file a complaint with the competent data protection authority.
Other websites
The Website may contain links to non www.paulahidalgosanchis.com websites, and we make every effort to link only to websites that share our high standards and respect for privacy. However, www.paulahidalgosanchis.com is not responsible for the content of or the privacy practices employed by non-Www.paulahidalgosanchis.com websites.
Updates to this Policy
Any future updates to the processing of your personal data as described in this Policy will be notified to you in advance through our Website (via a pop-up or otherwise) as well as through our other usual communication channels (e.g. by email, if available).
[1] Regulation 2016/679 of the EU Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC.
[2] An identifiable natural person is a person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.